The Dunkin’ Lawsuit Over Undocumented Workers Ignores a Basic Reality of the Food Service Industry
Restaurants rely heavily on foreign-born workers, and that's unlikely to change.
Browsing Tag
Service Industry
4 posts
How Faking Positivity Can Push Service-Industry Workers to Drink
New research finds that people whose jobs constantly call on them to feign friendly emotions often turn to the bottle after work.
Fighting Sexual Assault Locally, Outside the #MeToo Movement
Hospitality and domestic workers suffer staggering rates of sexual harassment and assault. But they are among women still largely omitted from the #MeToo movement—and many federal protections.
The Future of Work: Making Service Work Pay
The latest entry in a special project in which business and labor leaders, social scientists, technology visionaries, activists, and journalists weigh in on the most consequential changes in the workplace.